The Internet is Infected! The Ultimate Cyber Security Guide for Small Business and Home Computing!

If you find the information on this blog valuable you will find my upcoming three volume cyber security books infinitely more so! Visit my website at http://thatcybersecurityguy.com. My 8 years of research and 900 written pages are about much more than just cyber security as my writing presents valuable small business and general home computer knowledge. Visit me on Twitter @ThatCyberSecGuy. See the ACLU video "Invasion of the Data Snatchers" at YouTube to understand why you need my books and PDF files on the infected Internet.


Tuesday, December 29, 2015

Cleanup your Disk Files and Backups with CCleaner Duplicate File Finder

Now that you have done step one on your computer or laptop and have upgraded from Windows 7/8/8.1 to Windows 10, you may still have a few weeks of work ahead of you.  Luckily, there are tools that I will describe to aid you in cleaning up your computer.  Many of us have cloud drives, backups, and are constantly creating files.  When we do this we create duplicate files, duplicate backups, and multiple file revisions that become file chaos on our hard drives.  At some point we need to examine/compare our files to our backups, cloud drives and such.

What I found was I had many duplicate files on my newly upgraded Windows 10 computer.  Once upon a time I had stored files on cloud drives such as SpiderOak and Windows Live Mesh.  Mesh was deprecated and replaced with OneDrive and SpiderOak became unusable after I accidentally went over my 2GB storage limit.  I also had copied files to various directories on my computer, which also created duplicates.  Working with other people, such as my artist and editor, I had created many revisions of files.  These important files were still stored on my local computer hard drive, my backups, and USB drives.  In the past, I would bring up multiple copies of Windows Explorer (now called File Explorer avoiding confusion thank god in Windows 10 as I teach classes on Windows 7!) and try to root out and destroy duplicate files.  As you can imagine this was incredibly time consuming and proved ultimately to be an impossible task.

For many years I have been using and advocating that everyone using Windows install and use the free (or paid for) Piriform CCleaner tool.  (See:  http://www.piriform.com/ccleaner)  I use it to cleanup temporary files, wipe out cookies, look at startup files and more.  However, when I embarked on my disk file cleanup project I discovered the CCleaner also has a Duplicate File Finder tool.  This tool proved to be a quick and easy way for me to find all of those old duplicate files that were in my Mesh, SpiderOak and backup directories.  It made the elimination of all those duplicate files on my hard drive, backups and USB drive possible.  Try it out and I bet you will be surprised to discover how many duplicate files you have on your devices.

WinMerge Large File Compare Work-A-Round

One of the things I noticed comparing my C: drive files to my USB backups was the WinMerge utility did not error out on large files in separate directories.  What I discovered is you can move one large file to a new directory (C:\users\<username>\Tmp) for example, rename the file to the name of the file in the original directory, and compare the two directories.  WinMerge will recognize if the files are identical or not without erroring out.  If all files are identical, delete the TMP directory and all files in it.

What is cool that now WinMerge will work with all files enabling you to clean up all your backups!

Wednesday, December 9, 2015

Merge the files on your hard disk, cloud drive, USB drives and backups with WinMerge.org open source software


Removing duplicate files with CCleaner was only the first step to cleaning out your “basement” (disk cleanup process).  Now we need to merge all of your backup, old cloud drives, current cloud drives and so on.  We need a tool that we can use to compare the differences between files and help you make a decision on which file to keep.  That tool is provided by the WinMerge.org open source project.  It can be used to compare both folders and files, and presents differences in a visual text format that is easy to understand and process.  You can quickly copy files back and forth, delete files, and even delete both files.  (See:  http://winmerge.org)

The merge process can be a long and painful depending on how organized you have been in the past.  Since disk space is cheap, we tend to make copies of file systems to back them up, thus creating many redundant files.  Sometimes we have multiple backup devices and do not keep track of what we backup where.  This results in many stored revisions of files that we work on regularly so at some point we need to organize, consolidate and combine all of these files.  This step in the Windows 7 to 10 upgrade cleanup process should make you consider how you are handling your backups and file systems as it certainly did me.


Wednesday, October 14, 2015

How to upgrade Windows 7 to Windows 10 Safely

Warning:  If you value your privacy upgrading to Windows 10 needs some consideration.  As with every release of Windows, you have to judge what is good and bad about any new product.  Before you upgrade, I suggest you read about Window 10 at https://en.wikipedia.org/wiki/Windows_10.  With that said, Windows 10 is a bad ass upgrade that will enhance your productivity and online experience at the sacrifice of your privacy and to some extent, online security.

Advantages:
  • In my book, “The Internet is Infected!” I wrote extensively about how to use VMware Player and VirtualBox to install and load up Windows 7 with virtual Linux OSs.  Windows 10 comes with a built in Hyper-V virtualization solution that may be better.  I will blog about Hyper-V in the future when I can find time to try it out with some Linux installs.
  • Windows 10 comes with a built-in email app that was as easy to setup as inputting your email address and password.  I tried it with Yahoo, Outlook and Gmail, and it worked perfectly for all three.
  • I only have a few third party applications installed but there is a noticeable performance improvement over Windows 7.  My very old HP-dv6t laptop is screamingly fast.
  • Windows 10 comes fully integrated with Windows Defender and Windows Firewall.  Windows Defender uses real-time protection to scan everything you download or run on your PC.  In Windows 7 we had to install and update Microsoft Security Essentials.  If you prefer other more highly rated antivirus software Windows Defender will turn itself off when you install another antivirus app alleviating the concern of conflicting antivirus software running.
  • Windows 10 is fully integrated with Microsoft’s OneDrive cloud storage.  Your OS is automatically set up for it when you log in with a Microsoft Account.  In my case I set up/logged in to Microsoft’s new email app and OneDrive was available.  It is as easy to use as drag and drop using the Windows 10 “File Explorer”.  If you right click on the OneDrive icon in the notification area, you can select Settings and do things such as select folders to sync, access your files remotely and more.  OneDrive is offering a whopping 15 GB of storage which is more data than most of us can produce in our lifetimes!  (See:  https://en.wikipedia.org/wiki/OneDrive)
Be very careful what you share with Microsoft on your OneDrive or their new Groove for music.  This data is regularly scanned for pirating and illicit content.  What you may think is benign could come back to haunt you in ways you never imagined.  Also understand, these cloud storage places are regularly hacked, are available for provider employees to view as well as the U.S. government NSA.

Disadvantages:
  • While I’m still learning the Windows 10 start button, if you can call it that, it does not appear to be very configurable.  There are too many options/links presented there to be able to sift through quickly.  For example, in order to make more of a profit, it looks like Microsoft is guiding users to Grove Music, The Weather Channel, Movie and TV, their Store, and so on.  If I want these things I will add them myself, I don’t need them in my face all time on the menu.  The menu should be what is available to run on the computer and not about what is on the Internet; that’s why we have browsers to do that sort of thing.  However, they can be manually removed.
  • I mentioned the privacy concerns above.  In this release, Microsoft is sharing more information about your computer and what you are doing with it in this release.
  • There is no way to disable automatic updates.  With Windows 7, I had control over when I would expose my computer to Internet and update the OS.  I usually did this late at night while watching Netflix.  Now when I am using a hotspot Microsoft will announce to the hackers my computer is connected and polling the Internet for updates.  This is very disturbing!
There is a lot more for you to consider that the Wiki page above describes very well.
________________________________________

My laptop was running a loaded up version of Windows 7 Premium.  Sometime after the July 29, 2015 release of Windows 10, I registered the laptop for an upgrade to Windows 10.  As with all Microsoft releases I waited a few months to see if there were any major problems with the 10 release.  All the articles I have read have praised Microsoft for a smooth rollout of Windows 10 and its new interface.

Because Windows 10 had addressed many of the complaints I had heard about in Windows 8 and 8.1, I wanted to take the plunge and upgrade my laptop.  I registered it and attempted the upgrade to 10.  The upgrade failed so I examined the event log, searched for the error code on the Internet and tried various fixes.  The Microsoft community recommended the usual stuff such as:
  • Turn off my antivirus (which was Security Essentials)
  • Make sure the computer is not configured for a proxy
  • Turn off all services except the Microsoft services
  • Open a command prompt with “Run as Administrator” and type “sfc /scannow
  • Manually reset the Windows Update process
  • Delete the C:\$Windows~BT folder and everything in the download folder
And so on as I tried many things…  I finally got the install to go all the way to the end only to fail and have to start over at the beginning each time.  This was wasting way too much of my valuable time.

Therefore, I decided to change strategies.  I used an old hard drive for my laptop that I swapped with my Windows 7 drive, zeroed it and loaded it up with a fresh install of Windows 7 Ultimate.  I applied all system updates and left the Windows 7 OS as clean as possible.  (NOTE:  You have to have SP1 installed)  I was hoping I would not have to upgrade to 10 by having a clean version of Windows 7.  I downloaded Windows 10, burnt the ISO file to a DVD and attempted to do a clean install.  (See:  https://www.microsoft.com/en-us/software-download/windows10)  The install prompted for a Windows 10 license key so I tried my Windows 7 keys.  I had no luck there so I was stuck with doing an upgrade which I was adverse to do.

To do an upgrade:
  1. Activate Windows 7 (required to upgrade, which is unfortunate.  It is always nice to see if things are going to work before burning a new Windows OS activation).
  2. Log in to Windows 7 as administrator.
  3. Run the “setup.exe” from autoplay or from the DVD drive.
  4. On the “User Account Control” confirmation box, click Yes to continue.  Windows will prepare the files for installation.
  5. On the “Get important updates” window, make sure that the “Download and install updates” radio button is selected.
From there the upgrade is self-explanatory by following the Windows 10 installation prompts.  This upgrade can also be performed by using Windows Update, but if you have multiple computers you may have to perform this process again having the DVD is a better solution.

If you want to do a clean install there is hope.  There is an excellent article at http://arstechnica.com/gadgets/2015/07/how-to-do-a-clean-install-of-windows-10-from-windows-7-and-8/ that describes how to do that in a two-step process.  It is fairly straightforward and requires an upgrade, creation of a Window 10 install DVD, and then a reinstall of Windows 10 which is pretty slick.  After purchasing a new terabyte SSD for my old laptop I chose to use this option.  The results were pronominal!  A clean install that for my old laptop turned it into a Ninga warrior.  I highly recommend this upgrade option.

You may also want to burn a reinstall Windows 10 DVD for your current computer which the article above describes how to do.  Unfortunately, with that DVD this license key may only work on your current hardware with that DVD.  Other computers with different hardware will likely require my procedure outlined above.

When you are done and the Windows 10 OS is stable you may want to clean it up  (See:  http://windows.microsoft.com/en-US/windows7/How-do-I-remove-the-Windows-old-folder).
  1. Open Disk Cleanup by clicking on the Start button,  In the search box, type Disk Cleanup, and then, in the list of results, click Disk Cleanup.  If/when prompted click on the drive where you just installed/upgraded to Windows 10.
  2. In the Disk Cleanup dialog box, on the Disk Cleanup tab, click on Clean up system files.  Once again, choose the drive you just upgrade to Windows 10.
  3. Select the Previous Windows installations(s) check box, and any other boxes for the files you want to delete, and then click OK.
  4. In the dialog message that appears, click Delete Files.
The easy integration with Microsoft's cloud is your opportunity to backup everything on your computer that does not require privacy.  I took the opportunity to spend weeks going through my backups, deleting files and copying downloads and such to my OneDrive.  If my house catches of fire I will have all the files I'm not worried about keeping private.

Wednesday, September 9, 2015

Upgrade the Samsung Galaxy S2 SGH-T989 to the Jelly Bean OS

To update the phone, I needed the Samsung Kies software installed on my laptop. Beginning April 8, 2015 the Samsung Galaxy S II had an optional software update to Android version 4.1.2/ Software T989UVMC6 via Samsung Kies only.  This update changes the cell phone OS to Jelly Bean.

When you visit https://www.samsung.com/us/kies you will see two versions of Kies to download so make sure you get and run the Kies installation software built for your phone. In my phone's case, I needed Kies 2.6, which provides support for devices launched before September 2013. I renamed the file Kies2.6Setup.exe and then downloaded the Kies3Setup.exe file so I could also work on my wife's Samsung Galaxy S4 phone later. No matter what you see on the Internet, Kies is your one stop shop in which to use a USB cable:

  • Keep your device updated to the latest software updateTransfer photos and videos to your PC
  • Master your music library if you have one
  • Backup important content from your device such as contacts, text messages, etc.
  • If you choose to perform the following procedure, make sure:
  • Your phone is FULLY CHARGED
  • The weather outside is AOK
  • Your Internet connection is flawless and pray that once you start it does not go out
  • Make sure all applications on your computer, except Kies, are not running
  • There is nothing (animals, kids, wife, yourself) that will touch your computer once the update starts
  • Don't open any menus or press any buttons on your computer, external hard drives, etc.
  • Don't accept any phone calls or use the call button on your phone
  • Do not connect any other devices to your computer such as MP3 players, cameras, etc.
  • Make sure the cable cannot become disconnected by anyone or anything
  • You see the update successfully applied screen at the end after a very long time
Unhook your phone now that you have backed up all your files. Under Settings, go down to Developer options and check USB debugging, OK > run Kies2.6Setup.exe, which will take some time to install and update your computer's device drivers, or run your already installed Kies software > plug in your USB cable and you should see Installing device driver software… followed by  Connecting… screen (be patient this takes a while). Kies then prompted me to automatically update the software on the phone from PDA:LI1 / PHONE: LI1 / CDCLI1 (TMB) to PDA:MC6 / PHONE:MC6 / CSC:MC6 (TMB) Size 473 MB, Next > click on the Update button. Hopefully, in the end you will see:
  • Software update for SGH-T989 successfully completed.
  • Device will now restart.
  • Disconnect and reconnect the cable. OK

Congratulations, you now have an old/new phone that you will have to learn how to navigate and use all over again. However, all that it cost you was your time and not another $700 out of pocket! Plus, now you can now brag to all your geek friends how you upgraded your phone to Jelly Bean.

Friday, August 28, 2015

How to Update the software to Jelly Bean on a T-Mobile Samsung Galaxy S2 SGH-T989

Updating the software on a smartphone goes against everything I preach about in my book. It is incredibly difficult for software developers to develop ways to upgrade an existing operating system rather than wipe it and install a new OS. However, management teams and software companies task them with doing this to accommodate their customers, which are many times against the customer's best interest. However, mobile phone companies are resistant to wiping smartphones and just installing a totally new OS as customers want their contacts, pictures and such readily available. Therefore, we are stuck with very dangerous procedures to apply updates to our smartphones.

Searching the Internet for procedures and software to update an old smartphone can be a daunting task. I found a multitude of articles and YouTube videos about updating my phone to various versions of the Android OS in a variety of questionable ways. Many of those articles offered downloads without saying where they obtained the files or who created them. This made me worry about bricking my phone or loading a corrupted, virus-ridden update so I put together a strategy.

1.       Determine what my phone was currently running.
2.       Find out what the latest version my phone can be upgraded to is and understand the advantages and disadvantages.
3.       Locate the web page where the latest legitimate build, installation software and loading files reside, and download them.
4.       Put together a step-by-step procedure to update the phone and then give it all a try.

To see the information about what the phone is currently running:

Press the pancake stack lower left > select Settings > scroll down the bottom menu item and press About phone > There I see that my phone running Android version 4.0.4, Baseband version T989UVLl1, Kernel version 3.0.8, Build number IMM76D.UVLl1.

Now I searched the Samsung website and other sites to figure out to which version I could upgrade my phone to.  After viewing various YouTube videos, scouring web pages and such, I finally found the information I needed on Wiki which says Jelly Bean 4.2 is the latest version of the OS I can use.  (See:  https://en.wikipedia.org/wiki/Samsung_Galaxy_S_II, https://support.t-mobile.com/docs/DOC-3029) Before I get into updating the phone I wanted to learn about what Jelly Bean is, its advantages and disadvantages and so on... (See: https://en.wikipedia.org/wiki/Android_version_history, https://en.wikipedia.org/wiki/Android_Jelly_Bean, https://support.t-mobile.com/community/phones-tablets-devices/android/samsung-galaxy-s-ii) Now that I have read all about all of the advantages of upgrading my phone and read the FAQ, I examined the requirements from Samsung to allow me to do so: 
  •  A rooted device may cause updates to fail, unstable mobile phone operation, and/or other problems.
  • It is recommended to use an official Samsung USB cable.
  • Please fully charge the battery of the mobile device. 
  • Please back up your data.
  • Please do not open any menus by pressing any buttons.
  •  Do not connect any other mobile device (MP3 players, cameras, external hard drive etc.) to the PC.
  • You cannot use the call function.
  • Please do not disconnect the cable until the update is complete.
Since my cell phone guru recommended that I root my phone months ago, this shows how you have to do your homework before updating of making changes to your phone.

Backup your Samsung Galaxy S2 SGH-T989 phone files

When you hook your phone up to your computer via USB cable you should see Windows display Installing device driver software lower right.  Unhook your phone > click on Settings > go into USB utilities, which will bring up USB mass storage, click on the Connect storage to PC, this should bring up the Connect USB cable to use mass storage dialog > connect your cable and the phone and your computer will present all the files on the phone via Windows Explorer. In my case, all I had to backup was the DCIM > Camera and Thumbnail files. Actually, I just moved them off my phone to a USB drive so my phone would be ready for future pictures.

Saturday, July 18, 2015

Switching your Samsung Galaxy phone to a new carrier, the new AT&T GoPhone plan!

Years ago, I purchased a T-Mobile Samsung Galaxy S2 model SGH-T989 because of the Walmart Family Mobile plan. While the T-Mobile cell network had dead spots in their coverage of my area, this inexpensive unlimited, no contract, everything smartphone plan met my needs for as little as I used my phone. However, with the launch of my business ThatCyberSecurityGuy, LLC and having a new, January 2015 copyrighted cyber security book, I wanted better coverage so I investigated the switching of my phone to a new carrier.

After a lot of research I decided on the AT&T GoPhone plan.
  • 4G LTE speeds on the AT&T network
  • No annual contract, no credit check
  • Easy activation
  • Great plan choices to fit your needs
  • Convenient and flexible - Renew your service when you need it for up to one year after your plan expires
  • Variety of refill card plans at Walmart from which to choose
  • Once plan is established you can purchase refill cards at any AT&T store easily with credit card or pay online

I chose the $45 plan that provides unlimited calls & texts, limited international texts and 1 GB of data. What is weird about this is that this plan is not listed at the AT&T / GoPhone website. To switch my phone to the new plan, I found out I needed something called an unlock code. This is intended to inconvenience customers as most mobile devices are programmed to prevent the device from operating with another wireless carrier network without first obtaining an unlock code. To get a 'unlock code' you have to meet your carriers unlock requirements. If you visit https://support.t-mobile.com/docs/DOC-1588 you will see the requirement for the various T-Mobile phone plans. In my example they were:

Unlock eligibility for monthly phones, tablets and mobile internet devices

The requesting line on the device must have been active on the T-Mobile network for at least 40 days on the requesting line.

  • If the device is financed using T-Mobile’s Equipment Installment Plan (EIP), all payments must be satisfied and the device must be paid in full.
  • If the device is on an account that is under a service contract term, at least 18 consecutive monthly payments must have been made or the account has migrated to Simple Choice no contract rate plan.
  • If the device is associated with a canceled account, the account balance must be zero, including all pending charges.
  • T-Mobile may request proof of purchase or additional information in its discretion and certain other exceptions may apply.

If you have a T-Mobile phone, you can visit https://support.t-mobile.com/community/contact-us, which has all their contact information. However, in my case I have a Walmart Family plan so I had to contact Family Mobile at 611 or 877-440-9758. (See: https://www.myfamilymobile.com) I knew that before I called I would need all my phone information, which required me to open it up, take out the battery, find a magnifying glass and write down all the phone information. After navigating their very lengthy automated phone question system and waiting on hold for a long time, I finally got a person on the line who did not speak English very well. That person then asked me for my passcode, which I did not have handy. I had written it down somewhere and stored it on my computer years ago.

I cried as I hung up to go search for the passcode. I finally found it, called back and an hour or two later after being on hold again I finally got a person on the line. My phone was going in and out on the network as he kept saying, "I could not hear that, why do you want an unlock code?" I finally shouted, "I think you can see why, because you can't hear me most of time!" He finally capitulated and gave me the unlock code but it was a long conversation and I could tell they really did not want to allow me to unlock my phone. I took the unlock code to Walmart and had them unlock the phone.

I needed to switch plans which required the purchase of a new SIM card. I could have purchased the AT&T card online for $4.95 but Walmart sells a universal SIM card kit for about $10 in case I want to use other networks. After purchasing the kit the Walmart employee swapped the phone SIM card and after I have purchased my first month on the GoPhone plan, he then switched my phone number to AT&T's. I knew I did not have the patience to navigate the Family Mobile phone system again without screaming… This took an extraordinary amount of time so I wandered around the store and did a little grocery shopping.

I'm thinking I'm done at last and take my phone home but for some reason I start getting text message errors about 50 times a day. I have no idea what is happening so I run the phone to an AT&T store… no one there knows anything… I go to the Walmart store and once again, no one knows anything. Weeks later, I corner the Walmart cell phone guru (this guy knows everything!) who helped me switch my plan and had described all my plan options in great detail and patience. He went to work on my phone, he pulled out the battery… no luck and then searched the smart phone websites he knew about and found an article on a T-Mobile application that was known to cause this problem. After another ½ hour of research he figured out how to delete the application and all was well at last, or so I thought. He suggested that I root my phone and update it to get all the old T-Mobile apps off my phone to which I replied, "Oh yeah, I'll have to do just that someday!"

I was being sarcastic but this project stuck in the back of my mind and I'm happy to say now, months later, I finally found time to do this and blog about it. Stay tuned as next month I describe how you can do this also.

How To Setup your Windows 7 VPN Client to use at Hotspots Everywhere

We now have to configure our client as an outgoing VPN connection:

Click on Start > in the search bar type VPN and then select Set up a virtual private network (VPN) connection.

In my book we set up an SSH server; we learned that most ISP's assign a DHCP IP address to our cable modem.  This means that this IP address can shift from time to time.  Therefore, I showed you how to set up your router to use http://dyn.com to set up a domain name and automatically update your router whenever your IP address changes.  This used to be a free service but now you will have to pay a nominal cost to maintain a domain name that will always keep you pointed at your local network.  We did this so that whenever we are at some other place in the world our shifting IP address never prevents us from connecting to our network.

In the Create a VPN connection dialog enter your Internet address: that can be a domain name or the IP address of the router or server to which you want to connect (e.g. yourdomainname.dyndns.org).  If you're connecting to a work network, your IT department will provide you the address, username and password to use.

The Destination name: field is how you have to identify the connection so it can be resolved on your local network.  The destination name is your VPN server computer name that you made note of while setting it up.  The default, which is "VPN Connection", must be overridden with your VPN server's hostname.

At the bottom are three options from which you are to choose.  Check Use a smart card if you are using one > if this is your laptop or you share it with others check Allow other people to use this connection > if you want to set up the connection, but not connect, select Don't connect now;… otherwise, leave it blank, Next.  I recommend that you never select Don't connect now, as you will have to go back, experiment and reconfigure everything if it does not work the first time you try to connect.

On the next screen, you can either put in your username and password or leave it blank. You'll be prompted for it again when you establish the actual connection.  For convenience, enter both and check Remember this password.  If your Internet device is ever lost or stolen you can easily and quickly delete the server VPN connection information.  Click on the Connect button at the bottom and the Connecting to VPN server name… screen will appear.  If you are successful you should see the You are connected message which means you have a working VPN connection.

To connect, click on the Windows network logo on the lower right part of your screen, then select Connect under VPN Connection.

In the Connect VPN Connection box, enter the appropriate domain and your login credentials, and then click on the Connect button.

To delete your client VPN connection:


1. Bring up the Network and Sharing Center.
2. Click on the Change adapter settings link on the left pane.
3. You will then see the adapters and the VPN connection, right-click on the VPN connection and select Delete.

To use your laptop remotely at a hotspots in the future, click on the network icon on the lower right of the task bar and pick the client VPN Connection that we just configured > click on the Connect information and enter your username and password.

Disabling your VPN Connection when it is not in use

When you are not on the road and just using your local network, you should disable your VPN connection.  You can do this by telling your router not to forward incoming connections to your Windows VPN server or by deleting the connection from your VPN server.  To delete the connection right click on the Start button > in the Search box type Network and Sharing and click on Network and Sharing Center or right click on the desktop Network icon and arrow down to select Properties > on the left, click on Change adapter settings > right click on the Incoming Connections network connection and arrow down to select Delete, Yes.

The other option is to disable the connection in your router by logging in and clicking on the Advanced tab at the top > click on Advanced Setup > arrow down to select Port Forwarding / Port Triggering and delete the VPN-PPTP port 1723 service forwarded to your VPN server.

Troubleshooting your Windows VPN Connection Setup

You will find the procedure and steps above detailed at Microsoft, as well as at many websites and blogs.  I often wonder if these authors actually get their VPN connections working or just say that they do.  After following the detailed steps above, unfortunately for me, when I attempted to connect to my VPN server I received the following message:

The "Connection failed with error 800" message indicates that your connection is unable to reach the VPN server behind your router and/or software firewalls so you have to start eliminating the usual suspects.  First try disabling the Windows firewall on your VPN server by clicking on Start > Control Panel > select the Windows Firewall icon > on the left click on the Turn Windows Firewall on or off and disable your Windows Firewall.

If that does not work, make note of your cable modem IP address and try taking your router out of the loop.  Hook your cable modem directly to the local VPN server and travel to a nearby hotspot to try to connect to your VPN server via your cable modem's IP address.

Try to connect multiple times so that if your VPN server is rejecting your connection it will be reflected in its event logs, this will provide irrefutable evidence that your remote connection never made it to your VPN server.  Log in and view the VPN server event logs by clicking on Control Panel > select Administrative Tools > select Event Viewer > under Windows Logs click on System and examine your errors & warnings.  If, for some reason, you do not see any messages indicating that your Windows VPN server rejected a connection for some reason you will have to look elsewhere for the problem.  In my case, when trying to establish a VPN connection from my client laptop it was:

Connecting to domainname using 'WAN Miniport SSTP'…
Connecting to domainname using 'WAN Miniport PPTP'…

After viewing the VPN server event logs it was obvious that the VPN client connection never even made it to the server, so what to try next?  Bypass your cable modem and router and just try connecting to your VPN server using its local network IP address (e.g. 192.168.1.x).  Hopefully, this will solve your problem or at the very least you will get yourself one step closer to getting a working VPN to use at hotspots.  In my case I got the following error message on my VPN client:

"Error 720: A connection to the remote computer could not be established.  You might need to change the network settings for this connection."

I looked at the VPN server event logs and at last found an error message at last indicating that it was rejecting the connection, "CoId={CB8A5A38-787F-4EEF-A931-D0232ADB8A21}: The user asuscrosshairv\User connected to port VPN3-1 has been disconnected because no network protocols were successfully negotiated."  When scouring the Internet for a solution, I found the answer at http://www.chicagotech.net/VPN/error720b.htm, which described this as a weird problem that may arise due to a Protocol issue on the remote computer.  This explanation is not very scientific but to establish a VPN connection I had to perform the following steps on the VPN server, right click on the Network icon on the desktop arrow down to select Properties, which will open up the Network and Sharing Center > on the left menu click on Change adapter settings > right click on Incoming connections TBD… > click on the Networking tab at the top > double click on Internet protocol version 4 (TCP/IPv4) >tick Specify IP address and type the IP range values that includes your remote device local network and later your cable modem IP address from your ISP, OK.

After performing these steps, I at last had a VPN connection at last via my local area network.  The next step is to change the Internet protocol version 4 (TCP/IPv4) IP addresses to the address range of your cable modem and attempt to connect from a hotspot.

Web pages I looked at to research and put together this blog entry:

http://lifehacker.com/5900969/build-your-own-vpn-to-pimp-out-your-gaming-streaming-remote-access-and-oh-yeah-security
http://www.howtogeek.com/135996/how-to-create-a-vpn-server-on-your-windows-computer-without-installing-any-software/
http://power-byte.wonderhowto.com/how-to/mastering-security-part-2-create-home-vpn-tunnel-0130261/
http://www.pcworld.com/article/2030763/how-and-why-to-set-up-a-vpn-today.html
http://technet.microsoft.com/en-us/library/cc733803%28v=ws.10%29.aspx

Tuesday, January 20, 2015

What is "No Fault Insurance" and how are you protected?

This blog entry came about because a friend backed her car into mine, so I filed a claim with my insurance company.  My friend's husband was very angry with me stating that by filing a claim their insurance would go up.  Since we live in a "No Fault Auto Insurance" state I did not understand how my claim with my insurance company could possibly affect their insurance so I decided to research what "No Fault Insurance" truly was, how it works and who pays when.

No-fault car insurance is currently in place in 12 states and causes their residents to have insurance policies that are up to 19% more expensive than in personal responsibility states.  Very simply, a No-Fault auto policy requires the policyholder's own insurance company to reimburse them without proof of fault and restricts their right to seek or recover damages through the civil justice system for losses caused by someone else.  This eliminates the need or the ability of a driver to go after another party's insurance company in order to be reimbursed for damages caused by the other party.

If you have an auto accident, no-fault insurance pays for your medical expenses, wage loss benefits, replacement services, and the damage that you do to other people’s property.  It does not matter who caused the accident.  It is actually made up of three parts, Personal Injury Protection (PIP), Property Protection (PPI) and Residential Liability Insurance - Bodily Injury and Property Damage.  In Michigan, if you are ever in an accident here are what each of these three parts covers:
  •  If you are injured in an accident, PIP will cover all medical costs.  If you injured and cannot work or are killed PIP will cover up to 85% of the income that you would have earned for up to three years.  The phrase "up to 85%" is capped at a fixed amount, which changes every year.   Effective 10/1/13, the maximum was set at $5,282 a month.  There is also a $20 allowance to pay for household services that you can no longer perform because of the accident.
  • No-fault is required to provide up to $1 million for any damage that the owner's car does to another person's property, such as houses, trailers, buildings and fences.  It will also pay for damage that your car does to another person’s properly parked vehicle, but it will not pay for any damage to cars in a moving accident or for an improperly parked car.
  •  The Residential Liability Insurance protects the driver from being sued in the event of an auto accident, except in many special circumstances that will vary from No-Fault state to No-Fault state.  In Michigan, the exceptions include when someone is killed, seriously injured, or permanently disfigured; if you are in an accident with a non-resident who is an occupant in a vehicle not registered in Michigan; you are in an accident in another state; if you are more than 50% at fault in an accident with an uninsured vehicle up to $1,000.
Who pays and when?

As it turns out, my friends had a small right to be concerned that their insurance company could become involved in my insurance claim.  Michigan's no-fault insurance covers damage that you do to another person's properly parked car.  The clause reads, "If your car is properly parked and hit by another car, the other driver’s no-fault coverage will pay for the damage to your car."  This appears to be covered under the $1 million clause of the no-fault policy covering personal property.

Since I had "Standard Collision Insurance", my insurance company would pay to fix my car, except for the deductible that I had to pay on the policy.  Had the damage been extensive and if I had required my insurance company to fix the car, I imagine that my insurance company might have pursued a settlement with my friend's insurance company or the person who hit my car.  As it was, only my insurance company was involved in my collision claim and my friend's concerns were irrational.  I would have had to obtain my friend's insurance company's information and then pursued a claim with their company before they would be affected or involved at all.
  1. Now the question became what could be done about the deductible on my claim?  Because we were friends a check passed hands covering my cost, end of story, but what if you are not so lucky?
  2. If you can get the insurance company information from the "at-fault" driver who struck your parked car, you can get their insurance company to pay for the repairs and no deductibles would be involved.  Your car would be fixed with nothing out of pocket for you.
If you know who stuck your car and they don't want their insurance company involved, you have two options.
  1. If you have "Standard or Broad Collision" you can have your insurance company pay for the damages, less your deductible.
  2. Have the person who hit your car pay to have it repaired.
Of course, if you do not know who struck your car, in any state you are out of luck unless you have "Standard or Broad Collision" auto coverage.  If you have "Limited Collision" coverage you will have to prove to your insurance company that you did not cause the damage yourself, which could prove messy.

If you can prove that someone stuck your properly parked car, that someone is liable for the full amount of the damages to your car even in a no-fault state.  If the other driver doesn't have insurance or lacks the appropriate coverage, you can sue them for damages.  If you have collision coverage you may want to leave it up to your insurance company to pursue them for damages as you can go after your deductible in small claims court if it is $1,000 or less.  The sad news is that in small claims court, even if you get a judgment in your favor it does not necessarily mean that you will collect and there is a lack of recourse in the U.S. that you can pursue without great expense.

In a moving accident, if the other driver has no-fault insurance and is proven to be over 50% at fault, you are very limited in what you can get back in court.  In most no-fault states, if all you have is a deductible to cover, you can certainly sue to have them cover up to $1,000 in most no-fault states.  Michigan law has a "mini-tort" provision in their no-fault law that allows the victim to collect up to $1,000 in damages from the "at fault" driver. (See:  http://www.michigan.gov/documents/cis_ofis_ip202_25083_7.pdf)